Welcome to Donna’s Doorstep Shipping Policy section! Here, you’ll find everything you need to know about how we package, ship, and deliver your handmade and custom items. We’re committed to transparency and care every step of the way, so you can shop with confidence.

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Processing Time

Many of our items are handmade or produced by a trusted third-party partner. Because of this, please allow 4–7 business days for your order to be processed before it ships. Quality takes time, and we want every item to meet our standards—and yours.

Shipping & Fulfillment

Once your order ships, you’ll receive an email notification with tracking information so you can follow it every step of the way. Please note that some items may arrive in separate packages if they’re fulfilled by different partners or made in different locations.

Shipping Methods & Costs

Shipping costs vary depending on the item:

• Some items ship with flat-rate or free shipping options.

• Others are calculated based on weight, package size, and destination at checkout.

We always aim to keep shipping costs fair and transparent for our customers.

Questions? We're Here to Help

If you have any questions or concerns about your shipment, don’t hesitate to reach out to us directly. We’re always happy to assist and ensure you feel supported from order to doorstep.